Your Questions, Answered

Frequently Asked Questions

What payment methods do you accept?


We currently accept PayPal for all purchases. This ensures secure and convenient transactions for our customers. You can link your bank account, credit card, or PayPal balance to complete your payment safely.

View Payment Policy

How much is shipping?


We offer free shipping on all orders within the United States. No additional charges apply unless specified for special or oversized items.

View Shipping Policy

How long does it take for my order to be processed and shipped?


Orders are processed within 1–2 business days (Monday to Friday, excluding U.S. public holidays). You will receive a shipping confirmation with tracking once your order is dispatched.

View Shipping Policy

Do you accept returns?


Yes. Moravique accepts returns for eligible products within 50 days from the date of purchase, provided the items meet the required condition criteria.

View Return & Refund Policies

How long will it take to receive my refund?


Refunds are typically processed within 20 business days after the returned item has been received and inspected. Refunds are issued to the original payment method, and a confirmation email is sent once completed.

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How is my personal information used?


Customer data is collected and used solely for order fulfillment, customer support, and improving our services. We do not sell, trade, or rent your personal information to third parties.

View Do Not Sell My Personal Information

Who can I contact for support or questions?


For any questions regarding payments, shipping, returns, or policies, our customer service team is available via info@moravique.com. We aim to respond within 48 business hours and provide prompt, helpful assistance.

View Contact Page